Cancelation and Refund Policy
Cancelations
- We ask that you please reschedule or cancel at least 1 FULL day before the beginning of your appointment.
- Same day cancelation will be charged 50% of the scheduled service(s).
- If you do not show up for your appointment and do not notify us prior, you will be charged 100% of your scheduled services.
- If your service is part of a pre-paid series and you do not cancel or reschedule an appointment before your appointment is to begin, you will forfeit that part of your series. EX: If you signed up and paid for a Series of 4 treatments and you do not show up for one of your scheduled appointments or do not reschedule before your appointment time, you will now only receive a total of 3 treatments in your series.
Refunds
- All payments for services (whether after service, before service or as part of the above cancelation policy) are final.
- We do not offer cash refunds. In certain circumstances, we may offer a credit for future service.
- Products purchased via our online store or in person are non-refundable. Depending on circumstances, we may offer a replacement.
- Any pre-paid series of treatments cannot be refunded in full or in part. All appointments as part your reduced-price series of treatments must be scheduled and kept or forfeited. There are no exceptions.